Terms of Service

1. Introduction

Welcome to pawaPay! These Terms of Use govern your use of this website, the pawaPay dashboard, and any other digital services we provide. By using our Site, you expressly accept all terms and conditions contained herein in full, including our Privacy Policy and Cookie Notice.

Payments Techco OÜ ("we" or "pawaPay") reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use at any time. It is your responsibility to check these Terms of Use periodically for changes.

2. Services

pawaPay provides payment processing services, specifically focusing on mobile money transactions across Africa. Our services enable businesses to accept payments and make payouts through various mobile money operators in supported countries.

By using our services, you acknowledge that all transactions are subject to our processing terms, applicable laws, and the rules and regulations of associated mobile money operators and financial institutions.

3. User Accounts

To access certain features of the Site, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to immediately notify pawaPay of any unauthorized use of your account or any other breach of security.

pawaPay reserves the right to terminate your account if any information provided proves to be inaccurate, not current, or incomplete.

4. Compliance with Laws

Each party shall be responsible for implementing and shall implement such policies, procedures, or internal controls (including Know Your Client and anti-money laundering measures) as are necessary to ensure compliance with its legal and regulatory obligations in connection with the delivery and receipt of the Services.

Neither pawaPay nor any member of its Affiliates shall be obliged to provide the Services if they are not satisfied with any such policies, procedures, or controls or the implementation thereof by the Merchant under such legal and regulatory obligation.

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of pawaPay and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries.

Unless otherwise provided by applicable law, you agree not to alter, re-design, reproduce, adapt, display, distribute, translate, disassemble, reverse engineer, or otherwise attempt to create any source code that is derived from the software.

6. Limitation of Liability

WE PROVIDE ALL MATERIALS "AS IS" WITH NO WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND. WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AVAILABILITY, SECURITY, TITLE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.

In no event shall pawaPay, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

7. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of England and Wales. Your use of the website may also be subject to other local, state, national, or international laws.

If you have any concern or dispute about the service, you agree to first try to resolve the dispute informally by contacting us at [email protected] and in the event it is not resolved you agree to submit to the non-exclusive jurisdiction of English courts for the resolution of any disputes.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.