Last Updated: May 1, 2025
Welcome to pawaPay's privacy policy. pawaPay respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy policy aims to give you information on how pawaPay collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up for our services.
Payments Techco OÜ is the controller and responsible for your personal data (collectively referred to as "pawaPay", "we", "us" or "our" in this privacy policy).
pawaPay is made up of different legal entities. This privacy policy is issued on behalf of the pawaPay Group so when we mention "pawaPay", "we", "us" or "our" in this privacy policy, we are referring to the relevant company in the pawaPay Group responsible for processing your data.
Our legal team is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy or our privacy practices, please contact our legal team at [email protected].
When you register for our services, we need to know your name and other personal details like postal address, email address, telephone number, bank account information, and other relevant information.
In addition to the above, your personal data may also be collected when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, or register for access to the services on the Site.
Some personally non-identifiable data may be collected when you interact with pawaPay through the Website.
We use your personal data only as permitted by law. Most commonly, we will use your personal data in the following circumstances:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Like many other websites, we use cookies to identify you as a user and to customize and improve our services. A cookie is a small data file that is transferred to your computer or mobile device. It enables us to remember your account log-in information, IP addresses, web traffic, number of times you visit, date and time of visits.
Some browsers may automatically accept cookies while some can be modified to decline cookies or alert you when a website wants to place a cookie on your computer. If you do choose to disable cookies, it may limit your ability to use our Site. For more information, please refer to our Cookie Policy.
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
If you wish to exercise any of these rights, please contact our Data Protection Officer at [email protected].
We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This version was last updated on May 1, 2025. Historic versions can be obtained by contacting us.